(no subject)
Dec. 22nd, 2003 04:37 pmIsn't tech support supposed to be different from training? It's not like the software is blowing up on them, they just don't know how to use it.
Do these same people call up Microsoft and ask how to use excel? Well...actually...they call me for that, 'cause...scope of support is completely lost on them.
Do these same people call up Microsoft and ask how to use excel? Well...actually...they call me for that, 'cause...scope of support is completely lost on them.