(no subject)

[janus_74]

I just had to walk a guy through creating a shortcut on his desktop. Can you say scope of support?

Comments

[spikespeigel.livejournal.com]

Bwahahahahahahahahahahahaha!!!!!!!!!

Umm, ahem. Please tell me this guy was just messing around and really wanted to get your digits so he could call you later? Because no one can be that stupid. Right?

[annexw.livejournal.com]

Speaking as someone who did tech help for a year for Bell South, I can honestly say that yes, people cna be that dumb.

Tell me Tan, was the hardest part trying to convice himt hat he could indeed right-click? Heaven knows my clients always that an issue with that. I swear they were all Mac addicts. :)

[janus-74.livejournal.com]

He wouldn't listen. And read me every single screen of the new short cut wizard.

After a while he said that he wouldn't keep wasting my time and he'd get back to it and I was like 'dude, it's not that hard.'

Re:

[spikespeigel.livejournal.com]

This makes me kinda sad. And I don't mean in a funny way. Hmm, then again, there are people that don't know what a kom-poot-oar is, so I guess it's to be expected.

Re:

[janus-74.livejournal.com]

Sadly, no.

It wasn't as bad as the one I had to teach how to double click. A tough thing to do over the phone.

The worst part is, I support geophysical software. Which implies some computer skill on the part of the user.

Re:

[spikespeigel.livejournal.com]

Well, if that's the case, I'm extremely disturbed now. I still say he was trying to get your digits. Let's just allow me this illusion because I can't comprehend people being this...what's the word? Oh, I know. Uninformed. How PC of me :)

Re:

[janus-74.livejournal.com]

He called back today, but I was on the other line. This was the message I got:
He would like you to give him a call. He doesn't have a phone with him so he said you'll have to go through the switchboard, but he doesn't remember that number. He was pretty sure you knew what the number is.

I love my job.

Re:

[spikespeigel.livejournal.com]

Okay, I take it back. People really are that 'special', aren't they? I feel for ya. More power to you. You must be a saint to put up with this stuff. I'd be slamming my head through the nearest wall by now if I were in your position :)